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Careers

Careers at Lightforce

We look for people who share our Values. Based in Adelaide, South Australia, Lightforce has more than 35 years' experience in precision manufacturing and has forged an international reputation as a leading manufacturer of innovative professional lighting equipment. We pride ourselves on supplying quality products to those who value performance, innovation and design.


Current Positions Vacant:

Customer Liaison Officer 

An opportunity has arisen for a Customer Liaison Officer to join our team based in Hindmarsh, Adelaide.  Reporting to the Customer Service Team Leader you will support the Sales Team by providing high levels of service to customers relating to the Lightforce and Nightforce range of products.

The Role

Your responsibilities will include:

  • Communicating with customers, stockists and dealers by phone and email
  • Generating and tracking orders
  • Data entry
  • Processing and responding to warranty enquiries
  • Providing technical advice and responding to general customer enquiries
  • Maintaining knowledge of existing and new products and related technical information
  • Coordinating and processing stock returns and credit requests
  • Reviewing orders before despatch to ensure accurate delivery of products
  • Issuing invoices
  • Following up on customer payments
  • Any other customer service duties (as required)

To read more information and apply view this job on Seek.


Quality Manager 

The Opportunity

An opportunity has arisen for a Quality Manager to join our team based in Hindmarsh, Adelaide.  Reporting to the Procurement and Supply Chain Manager you will work closely with the product design, engineering and production team to drive quality performance and continuous improvement.

The Role

Your responsibilities will include:

  • Leading and managing the quality team
  • Providing leadership and creating the right environment to support effective communication and interpersonal relationships, knowledge sharing and continuous improvement
  • Demonstrated commitment to behaviours aligned to the Lightforce Group Culture Plan
  • Maintaining certification to ISO 9001 and other product accreditations (as required)
  • Liaising with external stakeholders including suppliers and customers to ensure product requirements are clearly communicated and high levels of customer satisfaction
  • Managing internal and external audit and review processes to ensure compliance
  • Managing the collation, analysis and reporting of performance data
  • Creating, updating and/or distributing quality management documentation applicable to manufacturing
  • Preparing and delivering training to internal and external stakeholders (as required)
  • Managing Quarantine, IQC, FQC, IPQC functions

To read more information and apply view this job on Seek.


Market Development Manager

The Opportunity

An opportunity has arisen for a Market Development Manager to join our team based in Hindmarsh, Adelaide.  Reporting to the Chief Operating Officer you will provide leadership and management of the Product Development and Engineering Team.

The Role

Your responsibilities will include:

  • Lead and manage the Product Development and Engineering Team
  • Identify, plan and deliver key strategic initiatives and major projects.
  • Mentor and coach team members to operate in a high-performing service culture environment
  • Support effective communication and interpersonal relationships, knowledge sharing and continuous improvement
  • Ensure correct processes and procedures are implemented throughout the PDLC to achieve successful delivery into manufacturing.
  • Work closely with internal and external stakeholders and suppliers to allocate and effectively manage resources to deliver successful outcomes.
  • Develop, determine and implement policies and procedures to ensure best practice and continuous improvement within the team.
  • Create and manage internal communication work flows in line with businesses needs
  • Work between marketing and design to ensure all products are in line with brand/market expectation, design intent and executed to a high standard.
  • Monitor and enforce critical path deadlines for production, shipment and delivery dates.
  • Work collaboratively with manufacturing, project delivery and quality managers to monitor and continuously improve the quality and effectiveness of product development and engineering processes.
  • Lead safety and environmental performance and compliance within the product development and engineering team

To read more information and apply view this job on Seek.


Retail Manager - EuroOptic Australia

EuroOptic Australia is one of the largest outdoor and sporting/hunting related retail and e-commerce ventures in South Australia that is passionate about the right equipment with the best advice for every sporting challenge and hunting adventure. EuroOptic Australia is part of the Lightforce Group.

The Opportunity

An opportunity has arisen for a Retail Manager to join our team based in Hindmarsh, Adelaide.  Reporting to the Chief Operating Officer you will provide leadership and management of a retail team focused on providing customers with a unique experience in the retail and e-commerce environment.

The Role

Your responsibilities will include:

  • Leading the EuroOptic team to operate in a high-performing service culture environment and effectively achieve sales, inventory and customer service goals
  • Identifying, planning and delivering key strategic initiatives relating to sales, marketing, procurement and customer experience
  • Developing strategic relationships with suppliers and external stakeholders to deliver business objectives
  • Providing leadership and creating the right environment to support effective communication and interpersonal relationships, knowledge sharing and continuous improvement
  • Managing statutory compliance, including internal and external audit programmes
  • Monitoring, analysing and reporting performance to Executive and Board levels
  • Effectively collaborating with other divisions within the Lightforce Group
  • Demonstrating a commitment and behaviours aligned to the Lightforce Group Culture Plan

To read more information and apply view this job on Seek.


Our Values

Our Values, listed below, guide our employees in their efforts to achieve our Mission.

LEADERSHIP

  • Passionate and united leaders that give clarity, engender trust and deliver on the Vision and Values
  • Whole business focus
  • Collaboration and engagement – always
  • Robust and respectful communication at all levels.

CREATION

  • Innovation is the norm; we are always looking for a better way
  • Asking ‘why’ is okay
  • Good ideas are welcomed and acknowledged
  • We engage risk and manage it – we don’t shy from it
  • We continually look to build the skills of our people.

HIGH PERFORMANCE

  • We exceed expectations
  • ‘Can’t be done’ does not exist – there are always options
  • Everyone knows what is expected of them
  • Great performance is recognised – for the individual, the team and the business.

RESPONSIBILITY

  • We hold ourselves and each other, accountable for performance, behaviour and safety
  • We own up when things go wrong and learn from our mistakes
  • We are individually accountable but everyone is responsible
  • We watch out for each other.

RESPECT

  • Mutual respect, honesty and integrity mean everything
  • We actively listen and talk to each other – we do not make assumptions 
  • How we behave is as important as what we deliver
  • We respect our people’s lives outside of Lightforce Australia
  • We live our Values.

TEAMWORK & PARTNERSHIPS

  • We think and act as one big team and our business partners and customers are part of that team
  • We share the Vision and Mission know our part in their achievement
  • We collaborate to tackle cross-business issues
  • We continually debrief and learn from each other
  • We apply the Values to our business partnerships and customers.